Creating exquisite bespoke jewellery since 2009. Explore our Ready-to-Wear collection or book a custom design appointment.

Privacy policy

At KVI Jewellery, I’m committed to keeping your personal information safe and secure. As a small, one-person business established in 2009, I’m here to make sure you not only love your jewellery but also feel confident that your privacy is respected.

Who I Am

I’m the sole owner and operator of KVI Jewellery. I personally handle every aspect of the business, from creating your jewellery to packing it up for delivery. If you need to get in touch, here’s how:

What Information I Collect

Here’s what I might need from you:

  1. Your Details:

    • Name, email address, phone number, and billing/delivery addresses.

  2. Payment Info:

    • Payment details for completing your orders (handled securely).

  3. Conversations:

    • Any messages or communications you send my way.

How I Use Your Information

I use the information you provide to:

  • Process and deliver your orders.

  • Keep you updated on your order status.

  • Answer any questions or concerns you might have.

The only third party I share your information with is Royal Mail, and that’s just for shipping your order to the right place.

Payment Options

If you pay by card, your payment will be processed through trusted third-party payment processors. These providers have their own privacy policies, and it’s your responsibility to review them to understand how your data is handled.

Keeping Your Information Safe

Your trust means everything to me. Here’s what I do to protect your info:

  • Use secure payment systems to handle transactions.

  • Only share delivery details with Royal Mail when needed for shipping.

  • Keep any personal information stored securely.

Your Choices and Rights

You’re in control of your information. Here’s what you can do:

  • Access or Update: Let me know if you need to check or update your details.

  • Erase: Want your info deleted? Just ask (as long as there’s no legal reason I need to keep it).

Get in touch with me at jewellerybykvi@gmail.com or 07927 402 766 to make any changes.

Cookies and Tracking

I might use cookies on my website to make it work smoothly and to see how it’s being used. You can manage these settings through your browser if you prefer.

Changes to This Policy

I might update this policy from time to time. If I do, I’ll post the changes on my website and let you know what’s new.

Get in Touch

If you have any questions about this policy or anything else, please don’t hesitate to reach out:

Thanks for trusting KVI Jewellery — I’m here to help make your jewellery experience as wonderful as possible!